FAQs in Business Consulting
- If the business struggles with delivery issues, losing customers, increasing expenses, or declining profitability, I work with the business head and team to turn it around.
- If the business’s sales growth is stagnant and it cannot attract new customers, I will work with you to implement business processes to bring the business back on track.
- If the business head needs 1-1 performance coaching, I will work with you to challenge the mindset and bring new habits and practices.
- If your second-level team needs to develop leadership capabilities, I work with the team to develop them.
Consulting partnership is a two-way process. I provide my practical experience in improving the business processes with awareness sessions, practical tools/techniques, case study examples, and handholding the team when they are stuck with the implementation.
The business owners/ leadership team are responsible for driving the internal team by reviewing progress between sessions and making timely decisions with the team.
From my experience working with more than 100 SMEs, they make a humungous business impact whenever the business owner drives the team along with my input. Some of the clients have been working with me for many years together. That is testimony of successful partnership wherein both works together towards business growth and profitability.
My success rate is 95%, as I measure the impact in terms of an ROI of at least 30 times the investment.
My holistic approach on business turnaround does not specific to any industries. Principles, concepts, tools and techniques are common for any industries.
I focus more on operations systems, business processes, mindset, beliefs of the leadership team than nitty gritty of technical aspects which is specific to industry.
I worked with 18+ different manufacturing industries ranging from automobile/ pharma/ leather/ food processing/ casting/ machining/ electronics Assy, and the processes worked well, and the business got the benefits.
Hence, industry does not matter; business fundamentals matter in any industry to succeed in profitable growth.
First, my hardcore manufacturing experience, both in the corporate and consulting space, makes me aware of the pain areas and solutions approach of small and emerging businesses (SME).
I will focus more on teaching and implementation handholding. Available for guidance to the team.
Once engaged, I will be part of the leadership team and thereby morally responsible for P&L performance during the engagement.
- First, I will diagnose your business processes and leadership style.
- I will share a roadmap of improvements and agreement on mutual commitments.
- I will impart awareness and education by teaching the team business concepts, principles, tools, and techniques.
- I will periodically review the implementation progress and handhold the team to deliver the results.
- Overall, monitoring the progress and transferring the capability to the team to run the business successfully
As a business management consultant with 28 years of hands-on experience in manufacturing and a track record of successfully turning around over 100 + small businesses with an 85% success rate, I understand the importance of demonstrating the return on investment (ROI) for my services.
I can provide case studies and testimonials from previous clients in similar industries showcasing the specific improvements and ROI they achieved through my consulting services.
I can give references to my clients with whom you can verify my credentials for making a business impact and their return on investments.
Engaging my consulting services can lead to a range of specific outcomes tailored to address your unique challenges. We agreed upon these outcomes during the initial assessment and contract sign-off. However, you can typically expect some of them.
- Improved Operational Efficiency: I will identify inefficiencies in your current operations and implement strategies to streamline processes, reduce waste, and optimize resource utilization. This can increase productivity, faster turnaround times, and lower operating costs.
- Enhanced Profitability: I can improve your bottom line and overall profitability by implementing targeted cost-saving measures, optimizing pricing strategies, and identifying new revenue streams.
- Strategic Growth Initiatives: I will work with you to develop and execute growth strategies tailored to your business goals and market dynamics. This may include expanding into new markets, launching new products or services, or pursuing strategic partnerships and alliances.
- Effective Leadership and Management Practices: I will provide guidance and support to strengthen your leadership and management capabilities, empowering you to make informed decisions, foster a positive work culture, and effectively lead your team toward achieving business objectives.
- Clarity on the challenges and confidence to overcome them: By building organizational transparency, a collaborative culture, and aligning the team on the business objectives, you and your team will develop the capability to prioritize the challenge and consider a holistic solutions approach. Your business confidence will enhance as most of my clients experience it.
Engaging my consulting services will result in tangible and measurable outcomes that drive sustainable growth, profitability, and success for your small business.
My approach focuses on practical solutions, hands-on support, and continuous improvement to effectively help you achieve your business objectives.
Of course, there are many examples of successful projects involving productivity improvements, process quality improvement, enhanced people engagement, and organization development for growth. I have highlighted a few examples that cover some of the aspects above.
- Operational Efficiency Improvement for a Food Processing Company:
- Situation: A food processing company faced inefficient production processes, resulting in high production costs and low margins. Also, losing sales due to delivery issues
- Solution: After conducting a comprehensive operational assessment, I identified bottlenecks in the production line and implemented lean manufacturing principles to streamline workflows. This included reorganizing workstations, standardizing processes on changeover, reducing cycle time, and engaging the people through performance management systems.
- Outcome: The company experienced a significant increase in production efficiency, reducing cycle times by 33% and lowering production costs by 15%. As a result, sales turnover increased by 3x in 2 years, and profitability increased from negative to positive with positive cash flow.
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- Growth initiatives for a Machine Building Company:
- Situation: A machine-building company was facing profitability challenges due to delivery issues, long lead times, high customer complaints about the product, and inefficacy of supply chain practices. Poor delivery and product quality affected sales.
- Solution: I identified constraints on delivering products on time, initiated lead time reduction projects, streamlined product development processes, and enhanced supply chain capacities. I conducted a thorough cost analysis to identify cost reduction and process improvement opportunities. This included negotiating better supplier contracts, optimizing inventory management practices, standardization of parts in new products, working with the design and manufacturing team on development to reduce lead time, etc
- Outcome: The company realized substantial cost savings, reducing raw material costs by 10% and production costs by 25%. This improved profitability and financial stability, enabling the company to invest in growth initiatives and expand its market presence.
- Growth initiatives for a Machine Building Company:
Ensuring that my recommendations are tailored to your unique business needs and challenges is critical to my consulting approach. Here’s how I ensure customization:
- Comprehensive Assessment: I begin by conducting a thorough assessment of your business, including an analysis of your operations, financial performance, market positioning, and organizational structure. This allows me to gain a deep understanding of your specific challenges, strengths, and opportunities for improvement.
- Stakeholder Engagement: I actively engage with key organizational stakeholders, including management, employees, and frontline staff. By listening to their perspectives and understanding their day-to-day experiences, I can gather valuable insights into the underlying issues and potential solutions.
- Industry Expertise: Drawing from my 28 years of experience in manufacturing and turnaround consulting across various industries, including pharma, casting, forging, assembly, paper manufacturing, and food processing, I bring industry-specific knowledge and best practices. This enables me to identify relevant benchmarks and proven strategies for your business.
- Customized Solutions: I develop customized solutions tailored to your business needs and challenges based on the assessment findings and stakeholder input. These solutions are practical, actionable, and aligned with your business goals, ensuring relevance and effectiveness.
- Iterative Approach: I believe in an iterative approach to consulting, where recommendations are continuously refined and adapted based on feedback and real-time results. This allows flexibility and agility in responding to evolving circumstances and ensures the solutions align with your changing needs.
- Collaborative Partnership: My consulting engagements are collaborative partnerships rather than one-time interventions. By working closely with your team throughout the implementation process, I ensure that the recommendations are effectively implemented and integrated into your business operations.
My goal is to provide personalized consulting services that address your unique challenges and drive tangible results. By combining industry expertise, stakeholder engagement, and a collaborative approach, I ensure that my recommendations are tailored to your business context and contribute to long-term success and sustainability.
I have witnessed a common pattern in all my successful client engagements:
- the involvement of the business head from day one of engagement.
- Your engagement is required during my visit to your place. In between the visit, you and your team need to review the progress of implementation.
- Your involvement during the engagement will benefit you in two ways.
- One is you are learning to look at the business from a different perspective as I see it from the external; thereby, your approach to problem-solving would be different and effective.
- The second point is demonstrating your commitment to your team about the engagement. That will accelerate the implementation, and you can see the results soon.
- Your involvement and time spent with the team is critical for a successful outcome from the engagement.
Empowering your team to take ownership of my recommended strategies and changes is crucial for ensuring sustainable success and long-term effectiveness. Here’s how I facilitate this empowerment process:
- Clear Communication and Explanation: I ensure your team understands the rationale behind each recommendation by explaining the proposed strategies’ objectives, benefits, and expected outcomes. This helps your team understand the changes’ importance and their role in driving success.
- Inclusive Decision-Making: I involve your team in the decision-making process by soliciting their input, feedback, and suggestions throughout the consulting engagement. This fosters a sense of ownership and commitment to the proposed strategies, as your team members feel valued and empowered to contribute.
- Continuous Feedback and Support: I offer your team continuous feedback, guidance, and support throughout the implementation process. Whether addressing challenges, encouraging, or celebrating successes, I remain actively engaged with your team to ensure they feel supported and motivated to drive change.
My approach to empowering your team involves fostering a collaborative and inclusive environment where your team members feel motivated, supported, and empowered to take ownership of the strategies and changes recommended.
By building trust, providing guidance, and promoting accountability, I help your team drive meaningful, sustainable improvements that lead to long-term success.
Absolutely. Sustaining the improvements made after the consulting engagement is crucial for ensuring long-term success and continued growth. Here’s how I can guide you in sustaining the upgrades:
- Knowledge Transfer and Training: I will ensure that your team receives comprehensive training and knowledge transfer throughout the consulting engagement. This includes documenting processes, formats, best practices, and lessons learned and providing hands-on training sessions to build your team’s capabilities. Equipping your team with the necessary skills and knowledge will make them better prepared to sustain the improvements independently.
- Leadership Development: I will provide guidance and support to develop leadership capabilities within your organization. Strong leadership is essential for driving change, fostering a culture of accountability, and sustaining improvements over the long term.
- Ongoing Support and Partnership: Even after the consulting engagement concludes, I will remain available to provide ongoing support and guidance. Whether answering questions, offering advice, or conducting follow-up assessments, I will continue to partner with you to ensure the improvements are sustained and built upon over time.
By following these strategies and leveraging my ongoing support, you can sustain the improvements made during the consulting engagement and position your organization for long-term success and growth.
I provide comprehensive support throughout implementing the changes and recommendations I propose. I aim to ensure the transition is smooth, efficient, and effective. Here’s how I support implementation:
- Hands-On Guidance and Support: I work closely with your team to provide hands-on guidance and support throughout the implementation process. This may involve conducting training sessions, facilitating workshops, and offering one-on-one coaching to key personnel.
- Change Management Assistance: I assist with change management efforts to minimize resistance and facilitate adopting the proposed changes. This may include communication planning, stakeholder engagement, and addressing employee concerns or objections.
- Regular Progress Reviews: I conduct regular progress reviews to track implementation milestones and ensure the project stays on schedule. These reviews provide an opportunity to identify any challenges or bottlenecks early on and adjust as needed.
Absolutely.
Regarding your request for references from clients in similar industries or with similar challenges, I would happily provide references upon request. These references can offer insights into my consulting approach, the results achieved, and the overall client experience. Please let me know if you would like to proceed with obtaining references.
My aim is to make a positive impact on the organization. I do not share data or processes with anyone. Usually, I will sign a Non-disclosure Agreement with clients before engaging them.
Similarly, I will never recommend any of your employees to anyone for employment, and also, I will not indulge in recruitment from external to your organization.
A few of my happy clients:
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I will be happy to visit your plant and perform a business dignostics study to know where you are now and what scope of improvements can be achieved and in what areas.
